Hey there, need to get in touch with us? We’ll be glad to help. To make sure your message reaches the right folks, take a look below and decide which contact address is right for your enquiry.
If there’s a problem with anything you’ve bought from us, let us know so we can make it right. This is also the address to use if you’re not sure which of the options below fits your query.
Live Chat: you can click the speech bubble on the bottom right of your screen to chat with us – Monday to Friday, 10am until 5pm.
Fill out our Customer Service form and one of our customer service agents will respond via email within 3 working days. Please note that to use this feature you will need to be logged into a Google Account, as it uses Google Forms.
Email us – uk.custserv@gwplc.com and we will get back to you within 3 working days.
Alternatively you can call us on 0115 91 40000 – Monday, Tuesday, Thursday & Friday, 10am until 5pm. Wednesday 11:30am until 5pm